Shipping policy

Online orders take 1-5 business days to be processed and shipped.

Tracking for your order is emailed to you once your order is processed and shipped out. Once your order is placed, no changes can be made Including but not limited to the delivery address.

If tracking shows that there is an unexpected delay in the delivery of your package, please contact your local Post Office.

We are only responsible for lost or damaged packages if Insurance was selected at checkout. If insurance was NOT selected at checkout, WE WILL NOT be able to replace those items. Insurance does not cover packages that were sent to the address that was entered in at check out that the customer failed to correct. If your tracking shows your package has been delivered please check with your neighbors and family members to make sure they did not receive it by mistake. If the package has not been delivered within 30 business days of the item being shipped please reach out to Bella-Breez if you have purchased the insurance with your order and you will be sent a new package with the missing items. In the event one of the items that you ordered are out of stock, you will be issued a store credit for the cost you paid for that item. 

If insurance was not purchased, you will need to contact the post office with any and all questions regarding shipping issues.